I think it is well off the mark, souless stadium, obviously they havent been there in the latter half of the season. If the West Ham game didnt tick all your boxes for atmosphere in a ground then maybe I watch the wrong sport.
They also miss the point about the low crowds, the fact that the whole sport isnt based on biggest crowd wins, the love of the game which so many seem to be losing is that a team like Wigan can play at the top table of football and hold their own (just).