help needed please

Forums Latics Crazy Forum help needed please

Viewing 12 posts - 1 through 12 (of 12 total)
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  • #192984
    electicblueelecticblue
    Player
    • 42 Posts Started
    • 286 Participant
    • 328 Total Posts

    I’ve been trying to renew on-line for a few days now, everytime i click on the box SEASON TICKET RENEWAL
    nothing happens. is there a problem with the site or is it because i’m tech dopey :yahoo: :unsure: :unsure: :unsure:
    many thanks

    #192985
    runcornfan1978runcornfan1978
    Player
    • 315 Posts Started
    • 2,533 Participant
    • 2,848 Total Posts

    Reading the latics pages on Facebook, there seems to be problems trying to renew online. I’m going to phone the ticket office tomorrow or Wednesday & renew that way. I’m no techno whizzkid either. You aren’t on your own.

    #192986
    jrfatfanjrfatfan
    Player
    • 488 Posts Started
    • 4,459 Participant
    • 4,947 Total Posts

    I renewed online no problem but my mate couldn’t do it on his phone. I think its something to do with the Java script. I did he’s on my phone, took literally a couple of minutes.

    From Matlock to ManU
    What a journey!

    #192987
    cup winnerscup winners
    Player
    • 124 Posts Started
    • 1,996 Participant
    • 2,120 Total Posts

    Do they offer a part refund from 2019-2020 season ?

    #192988
    EdwardsEdwards
    Player
    • 35 Posts Started
    • 891 Participant
    • 926 Total Posts

    I’ve had problems online too and can’t get through on the phone. I’m sure I’ll get there soon.

    #192989
    Troy McClureTroy McClure
    Player
    • 10 Posts Started
    • 114 Participant
    • 124 Total Posts

    I rang at 9-00 am last Friday and had to hang on for 25 minutes listening to some awful tune, no indication of where I was in the queue. Anyway eventually got it sorted.
    :good:

    #192990
    EdwardsEdwards
    Player
    • 35 Posts Started
    • 891 Participant
    • 926 Total Posts

    That tune is bloody awful, should have some Northern Soul on.

    #192991
    The EggThe Egg
    Chairman
    • 326 Posts Started
    • 6,609 Participant
    • 6,935 Total Posts

    Do they offer a part refund from 2019-2020 season ?

    Only if you asked for a credit at the time. If you did then you need to phone up.

    #192994
    cup winnerscup winners
    Player
    • 124 Posts Started
    • 1,996 Participant
    • 2,120 Total Posts

    Do they offer a part refund from 2019-2020 season ?

    Only if you asked for a credit at the time. If you did then you need to phone up.

    Yeah I did, I opted online to credit the next season that never was

    #193002
    electicblueelecticblue
    Player
    • 42 Posts Started
    • 286 Participant
    • 328 Total Posts

    I have just tried again online. still no joy, so i phoned the ticket office, got through
    straight away renewed no problem. about five minuits from dialing to completed.
    up the tics. :yahoo: :yahoo: :yahoo:

    #193003
    EdwardsEdwards
    Player
    • 35 Posts Started
    • 891 Participant
    • 926 Total Posts

    Got my season tickets sorted and I was really impressed at how helpful the service was from the office.

    #193024
    runcornfan1978runcornfan1978
    Player
    • 315 Posts Started
    • 2,533 Participant
    • 2,848 Total Posts

    I renewed mine today over the phone. They asked me if I took out the offer of watching the games on latics TV. I said no I asked for money off the next season tickets. The woman on the phone mentioned something about being in credit, yet still took £299 for mine & £89 for my sons (under 18 ticket). :scratch: :unsure:

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Forums Latics Crazy Forum help needed please