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I’ve just received an e-mail from the club saying:
“Dear Supporter,
We are sorry to hear that you did not renew your season ticket with Wigan Athletic this year.
We are keen to hear the thoughts of our fans and how we can do more for you in the future. We would appreciate it if you could take the time to email us directly in regard to some of the following queries. We have left the opportunity to answer as open as possible…..”
If I haven’t renewed my season ticket what’s that blue and white card in my wallet that’s got me into the games this season???
It doesn’t fill you with confidence does it? :shock:
Another screw up, just read the same email and I have renewed all three of mine!!!!1
FA Cup Winners 2013, sounds good that
Another screw up, just read the same email and I have renewed all three of mine!!!!1Didn’t think you was that fat :O
I didn’t renew mine and haven’t got an email…
…I did, however, get a personal phone call from Roberto asking for my support for the Sunderland game.Really, really angry about my situation with season ticket fiasco and gutted about what happened and I’m a woman so I hold grudges for a long time!
It does go on to apologise if you have renewed and have received the email in error.
I suppose it does give everyone the opportunity to air their views and shows they are addressing the issue of lower attendances.
I might just reply even though I have renewed.
Following a straw poll of a few people I know, it would seem that whoever extracted the data for the mail shot simply got the query the wrong way round and targeted those who had renewed instead. Easy, but unforgiveable, error on the part of the IT supplier. If it was one of my suppliers that screwed up like that they’d be getting a proper old rag ear by now and I’m sure they will. Once is unfortunate, twice is incompetent so let’s hope they don’t make the same mistake twice.
Anyway, taking the positives, as others have said good to see the club trying to address the issue of our crowds.
Whilst it is ultimately the club’s responsibiity of course, don’t assume that it was someone at the club who actually screwed up. And at the end of the day, it’s not as if it’s caused anyone a real problem, is it?
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