› Forums › Latics Crazy Forum › Problems with online sales?
- This topic has 27 replies, 13 voices, and was last updated 12 years, 5 months ago by
ross.
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21 April 2013 at 6:24 pm #110405
got mine 10 15 no problem at all
21 April 2013 at 6:57 pm #110407Didn’t need to log in twice.Too late to advise you now I’m afraid, but if anyone else is doing this you put in the number of tickets you want eg 4, and then it’ll ask you to assign the others to another client code. You’ll get them all together.
Garswood, when you active a client code how long does it normally take to register? It’s not letting me assign extra tickets for some reason.
21 April 2013 at 7:28 pm #110409Should be straightaway.
Have you put in both client code and the surname? And made sure they’re correct? (I’m not being patronising by the way, just trying to figure why there may be a problem)
21 April 2013 at 7:31 pm #110410If your account is already set you just need additional client codes and surname to assign tickets to them – you don’t need to set up an additional account. Should take as long as it takes to input a few numbers and a name.
21 April 2013 at 8:30 pm #110412Should be straightaway.Have you put in both client code and the surname? And made sure they’re correct? (I’m not being patronising by the way, just trying to figure why there may be a problem)
Yes did all of that but for some reason i can’t buy four tickets in one go. can only seem to enter one client code? Probably me that is the problem but will buy at the ticket office tomorrow.
Thanks Anyway21 April 2013 at 8:34 pm #110413I can’t remember exactly each page but you sign in with one client code and name. You then say you want “4”.
It’ll show 2 assigned to your code, and then ask you to allocate or some similar wording the others. Go to each one and click on the “assign”.
You’ll then get a choice of someone from your own list, or outside your circle. If you click that, you can then enter another client code and name. You then go back and do the same for the fourth one.
That’s how it worked for me anyway.
21 April 2013 at 9:41 pm #110424Anonymous
yes SR I have exactly the same issue. not sure if I have bought or not so I will speak to ticket office tomorow if I can get through. what a pain.
21 April 2013 at 9:46 pm #110429I think if you have bought you get email confirmation. If you haven’t got this then i’d say it is unlikely you have booked the tickets.
Better double check like you say though.
21 April 2013 at 10:13 pm #110434Never mind an email – did you get to a page that said you had bought and gave a reference number?
21 April 2013 at 11:01 pm #110448I can’t remember exactly each page but you sign in with one client code and name. You then say you want “4”.It’ll show 2 assigned to your code, and then ask you to allocate or some similar wording the others. Go to each one and click on the “assign”.
You’ll then get a choice of someone from your own list, or outside your circle. If you click that, you can then enter another client code and name. You then go back and do the same for the fourth one.
That’s how it worked for me anyway.
Nice one, followed your “instructions” worked like a good un.
Cheers goodpost
21 April 2013 at 11:07 pm #110449Never mind an email – did you get to a page that said you had bought and gave a reference number?He can’t go back and check that but he can check whether an email came
23 April 2013 at 10:23 am #110634Anonymous
stand down. spoke ticket office yesterday who have confirmed all tickets were bought even though no emailed confirmation was issued. happy now.
23 April 2013 at 11:57 am #110637You could have simply gone on your purchase history on your online account.
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› Forums › Latics Crazy Forum › Problems with online sales?