Problems with online sales?

Forums Latics Crazy Forum Problems with online sales?

  • This topic has 27 replies, 13 voices, and was last updated 11 years ago by rossmci90ross.
Viewing 13 posts - 16 through 28 (of 28 total)
  • Author
    Posts
  • #110405
    parr1942anthony parr
    Player

      got mine 10 15 no problem at all

      #110407
      jimmycjimmyc
      Player
        Didn’t need to log in twice.

        Too late to advise you now I’m afraid, but if anyone else is doing this you put in the number of tickets you want eg 4, and then it’ll ask you to assign the others to another client code. You’ll get them all together.

        Garswood, when you active a client code how long does it normally take to register? It’s not letting me assign extra tickets for some reason.

        #110409

        Should be straightaway.

        Have you put in both client code and the surname? And made sure they’re correct? (I’m not being patronising by the way, just trying to figure why there may be a problem)

        #110410
        BluedayNeil weaver
        Player

          If your account is already set you just need additional client codes and surname to assign tickets to them – you don’t need to set up an additional account. Should take as long as it takes to input a few numbers and a name.

          #110412
          jimmycjimmyc
          Player
            Should be straightaway.

            Have you put in both client code and the surname? And made sure they’re correct? (I’m not being patronising by the way, just trying to figure why there may be a problem)

            Yes did all of that but for some reason i can’t buy four tickets in one go. can only seem to enter one client code? Probably me that is the problem but will buy at the ticket office tomorrow.
            Thanks Anyway

            #110413

            I can’t remember exactly each page but you sign in with one client code and name. You then say you want “4”.

            It’ll show 2 assigned to your code, and then ask you to allocate or some similar wording the others. Go to each one and click on the “assign”.

            You’ll then get a choice of someone from your own list, or outside your circle. If you click that, you can then enter another client code and name. You then go back and do the same for the fourth one.

            That’s how it worked for me anyway.

            #110424
            Anonymous

              yes SR I have exactly the same issue. not sure if I have bought or not so I will speak to ticket office tomorow if I can get through. what a pain.

              #110429
              lowtonlaticDavid Graham
              Player

                I think if you have bought you get email confirmation. If you haven’t got this then i’d say it is unlikely you have booked the tickets.

                Better double check like you say though.

                #110434

                Never mind an email – did you get to a page that said you had bought and gave a reference number?

                #110448
                jamie-sonjamie-son
                Player
                  I can’t remember exactly each page but you sign in with one client code and name. You then say you want “4”.

                  It’ll show 2 assigned to your code, and then ask you to allocate or some similar wording the others. Go to each one and click on the “assign”.

                  You’ll then get a choice of someone from your own list, or outside your circle. If you click that, you can then enter another client code and name. You then go back and do the same for the fourth one.

                  That’s how it worked for me anyway.

                  Nice one, followed your “instructions” worked like a good un.

                  Cheers goodpost

                  #110449
                  lowtonlaticDavid Graham
                  Player
                    Never mind an email – did you get to a page that said you had bought and gave a reference number?

                    He can’t go back and check that but he can check whether an email came

                    #110634
                    Anonymous

                      stand down. spoke ticket office yesterday who have confirmed all tickets were bought even though no emailed confirmation was issued. happy now.

                      #110637
                      rossmci90ross
                      Player

                        You could have simply gone on your purchase history on your online account.

                      Viewing 13 posts - 16 through 28 (of 28 total)
                      • You must be logged in to reply to this topic.

                      Forums Latics Crazy Forum Problems with online sales?