Ticket master registration

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  • #202889
    MR BrownbillMR Brownbill
    Player

      Heard nothing but praise concerning the smooth process following the recent email. As per usual when I get down to doing mine it ends up a pantomime. I have a season ticket as does my 14 year old granddaughter. My granddaughters is registered in my account. I register myself seamlessly onto the new ticket master account, log in and now follow instructions to add my daughters client code which successfully adds her to my account. So far so good. Now the issue. I get an option to select “manage” so I can manage the purchase of her season tickets and other game tickets. I click option which now states it will send her an email with a link for her to give me consent. Problem 1 is she has never had email registered with the club. So I ring ticket office. Resolution he said was to use my email address for her then I would get the link so effectively I could give permission. He registers her to my email account, call ends. I click link in ticket master account and hey presto as he stated I received link in my email requesting permission,unfortunately for her to give this she is instructed to login to her ticket mater account, go to my network and accept or decline. She obviously hasn’t got just said account. Call 2……same advisor tries for 20 mins to resolve this giving me permission to manage her account by trying to input it manually at his end. Eventually gives up as he can’t find a work around. Advises me to come to ticket office and hopefully they can resolve it. What a pain…….not confident they can.

      #202982
      MR BrownbillMR Brownbill
      Player

        After a visit to the ticket office and another call a member of staff finally added my granddaughter manually. Hopefully that issue resolved. A question…….why do the Rugby offer season ticket concessions at 60 years plus……the football 65+ ?….I emailed the club to ask if there will be parity when the next season prices are announced and if no ,why ?…..Unless I’m missing something.

        #203127
        cup winnerscup winners
        Player

          I’ve just renewed my season ticket only to find they took an extra fiver for the privilege of wanting to own a physical plastic card. I’m old school and prefer to carry a card.

          There’s lots like me who prefer a simple card so if I can’t make it I can simply pass it on and I don’t need fookin QR codes, barcodes or logins.

          Seems like you get punished these days for not living in the digital age.

          • This reply was modified 2 weeks, 3 days ago by cup winnerscup winners.
          #203143
          MR BrownbillMR Brownbill
          Player

            On the subject of season tickets I’ve asked this before including an email to club….no reply. Why is the senior citizen reduction applied only for age 65 and above for the football but for the Warriors it’s 60 and over?. Same ownership…….isn’t this discrimination?…..Or just unfair ?

            #203144
            cup winnerscup winners
            Player

              Send the club an email, I think it’s because the fat fookers at the rugby die earlier due to been hugely overweight

              #203145

              On the subject of season tickets I’ve asked this before including an email to club….no reply. Why is the senior citizen reduction applied only for age 65 and above for the football but for the Warriors it’s 60 and over?. Same ownership…….isn’t this discrimination?…..Or just unfair ?

              Something to do with life expectancy; obesity being a common cause of early death :wacko:

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            Forums Latics Crazy Forum Ticket master registration