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Something went wrong with the phone system yesterday & i can understand those who got caught up in that being miffed at missing out on a ticket. The club should apologise for that – whether they could offer any of them any of the 150 VIP tickets is open to debate as it’d just lead to a flood of people claiming it affected them & I suspect demand would again outstrip supply.
In fairness to the club, the official advice given to us supporters shortly after the draw was for people not to book & pay for any flights, hotels etc.. (& presumanly book leave at work) until the club was able to confirm ticket & travel details, locations, kick off times etc..
Had people followed that advice (I didn’t & knew the risks) they wouldn’t now be out of pocket if they haven’t got a match ticket. Yes the club was asking for this info yesterday before releasing tickets but I know from a friend who phoned the ticket office on Monday that if you hadn’t booked anything (coz you were waiting to find if you got a ticket), they would take your planned itinerary as a kind of deposit & release the tickets to you when you confirmed that these had been booked. Again, following this route no-one would have been out of pocket.
The big problem with asking for these details (either those already booked or planned travel) is that the club had absolutely no way of checking these details (other than knowing how many seats were available on various flights to various destinations on certain days) & so really you could have told them any old bumpf. To get round that the club could have asked for proof but some people would have complained about that.The club can’t be blamed coz they only got given 642 tickets &/or the fact that it seems some people took a post on here that we’d get as many tickets as we wanted as gospel even though that poster stated that this had not been confirmed officially. I do think though that when they put the selling system in place they had no idea how high the demand would be for tickets.
The timing of the VIP package announcement stinks a bit as I said yesterday coz it does look a bit like “All tickets have gone but if you’re desperate we’ve got 150 more but you’ll have to chuck £500 our way to get em”. That said, people are jumping to an assumption that this 150 has come off the 642 total when in actual fact, nobody knows this for certain & they are just as likely to have been an additional amount
They are additional to the allocation of standard tickets – and that’s fact.
.Gekko, what the hell is that final paragraph about?…….
I know you like to side with the club but the only information coming out is half cocked and rumour
There are people that have booked flights ,week long holidays and done everything to get time off work etc for this trip
Instead of a we will just wait and see lets have a proper statement from the club with a bit of empathy attached
The Club have said:
Supporters not able to purchase have been put on a waiting list should more match tickets become available, with the club currently contacting NK Maribor to investigate whether this is possible
As we are two months away, what is the time limit you would set for Maribor, their local authority and their police force to decide if a larger allocation should be given to us?
What point is it that they can safely say that the home support isn’t going to be at a point where they will be able to let us have more tickets?As I have said a couple of times, I can’t think for a minute that it will be in the next week or two, can you?
gaLatctic, I think Tyldesley summed up that part well enough.
*On the subject of ‘towing the Club line’, I call it perspective and playing devil’s advocate, I very rarely get praise for looking at it from the other side as well as ours. But, if I feel the Club has done something untoward or could do things better, I will say so and have had on many occasions.
FA Cup Winners 2013, sounds good that
If folk showed the same passion for getting out of bed yesterday morning than they have shown abusing fellow fans and the club the last 24 hours am sure they wouldnt be complaining.There weren’t enough tickets for the fans! However early they arrived, some fans would have been disappointed.
And while they queued, other fans were able to buy tickets over the phone line. If they weren’t diverted to Ticketmaster, that is.
I would doubt anyone thought we would get more than the 642 initially but actually on open sale yeterday there weren’t that many, as stated elsewhere. I doubt the club could have done anything more initially about the amount of tickets we got.In terms of being out of pocket by booking early, you would have been more out of pocket than a £95 deposit, if you’d have waited till now for an easyjet/lufthansa flight or the day return had been full.
To be fair you have no idea how many went on open sale yesterday. Some poster has put “x” amount were given to suchabody, “x” amount to someone else & 300 (or whatever they put) on open sale. They have no idea how many went on open sale either & their figures are just plucked out of thin air so I wouldn’t go off that.
A friend of mine went down to the ticket office at 8am yesterday & had his tickets by 10am
It is easily possible to sell 642 tickets in an hour & 15 minutes to those there in person & those on the phoneYes it would cost you more waiting until now to sort travel arrangements than paying a £95 deposit but you would be paying that money knowing you were going to get in the ground & watch the game, as opposed to forking out £95 & watching it on the telly in your house – that is what i meant by being out of pocket
They are additional to the allocation of standard tickets – and that’s fact.Putting my pedantic hat on, I can no more take your word of that as “fact” than I can take the word of the poster who said only around 300 tickets went on open sale :evil: :evil: ;)
I believe that it’s true & you probably know someone at the club who has told you this but it would help to stop people throwing accusations at the club if they stated clearly that the 150 VIP tickets were an additional amount
I think the club should also have announced this package in advance as the timing of the announcement stinks however well intentioned it may be[I must hold my hands up and say that was a cock up on my part, I realised well after I had posted it that it could/would be open to abuseTo be fair LMB the whole “just state your travel details” system was open to abuse as they weren’t asking for proof.
The people who stated your package who aren’t on it would probably have stated it anyway, or the easyjet flight to Ljubljana, or the flights to elsewhereAnyone remotely any idea how manyon the waiting list?
I would imagine if its a couple of hundred we’ll be sorted and that’s it.
They are additional to the allocation of standard tickets – and that’s fact.
Putting my pedantic hat on, I can no more take your word of that as “fact” than I can take the word of the poster who said only around 300 tickets went on open sale :evil: :evil: ;)
I believe that it’s true & you probably know someone at the club who has told you this but it would help to stop people throwing accusations at the club if they stated clearly that the 150 VIP tickets were an additional amount
I think the club should also have announced this package in advance as the timing of the announcement stinks however well intentioned it may be[/quote]The club website states that 642 went on sale to season ticket holders and that a further 150 went on sale as part of the VIP package.
Here:http://www.wiganlatics.co.uk/news/article/13-10-15-maribor-sells-out-in-an-hour-1114890.aspx
They are additional to the allocation of standard tickets – and that’s fact.
Putting my pedantic hat on, I can no more take your word of that as “fact” than I can take the word of the poster who said only around 300 tickets went on open sale :evil: :evil: ;)
I believe that it’s true & you probably know someone at the club who has told you this but it would help to stop people throwing accusations at the club if they stated clearly that the 150 VIP tickets were an additional amount
I think the club should also have announced this package in advance as the timing of the announcement stinks however well intentioned it may be[/quote]
Go on, you caught me out there. I’ve made it all up…or maybe I was talking to the temporary second assistant groundsman and he gave me the info.(It’s not like you to be pedantic is it? ;) )
All clubs who play in European competitions get the option of an allocation of VIP/Exec seats and this is precisely what these ticket are.
And yes, the club could have timed it better, and then there wouldn’t be a need to explain where the tickets came from.
But they didn’t and whatever action they take now will p1ss someone off down the line.
Go on, you caught me out there. I’ve made it all up…or maybe I was talking to the temporary second assistant groundsman and he gave me the info.(It’s not like you to be pedantic is it? ;) )
All clubs who play in European competitions get the option of an allocation of VIP/Exec seats and this is precisely what these ticket are.
And yes, the club could have timed it better, and then there wouldn’t be a need to explain where the tickets came from.
But they didn’t and whatever action they take now will p1ss someone off down the line.
You see!! I know that temporary second assistant groundsman too & he’s always talking b0ll0x!! ;) ;)
The thing is though, as is obvious by this thread, some people have very suspicious minds & you saying something is fact isn’t gonna prove that its fact unless the club confirm it unfortunately
Plenty of people have posted stuff on this thread as “fact” when it’s a load of rubbish – just on this occasion I believe you for once!! :PThey are additional to the allocation of standard tickets – and that’s fact.
Putting my pedantic hat on, I can no more take your word of that as “fact” than I can take the word of the poster who said only around 300 tickets went on open sale :evil: :evil: ;)
I believe that it’s true & you probably know someone at the club who has told you this but it would help to stop people throwing accusations at the club if they stated clearly that the 150 VIP tickets were an additional amount
I think the club should also have announced this package in advance as the timing of the announcement stinks however well intentioned it may be[/quote]The club website states that 642 went on sale to season ticket holders and that a further 150 went on sale as part of the VIP package.
That’s fair enough & I’d seen that yesterday but to the already suspicious it seems odd that these have not been offered for any of the other games in this manner.
Again a statement along the lines of what Standish has put in terms of wher these are & therefore the need for strict vetting of who they go to would have been better than – “We’ve sold all the tickets but there are 150 if you wanna give us £495”For what it’s worth I don’t think the club have done much wrong. I don’t know how the phone system works & that may not have been their fault.
They should possibly have also requested proof as to travel details in order to ensure that the generally accepted way of ST holders etc getting first dabs wouldn’t be circumvented by people without ST’s getting ST holders to get em tickets by just quoting their (the non-ST holders) travel detailsQuote
“Be happy for the ones that did get one and if you booked travel without knowing you had a ticket, who is to blame – The Club????”That’s rich from someone who has been advertising a trip for over a month
No longer letting people on waiting list !…it just gets better
That suggests we are a lot of tickets short of what we need :ohmy:
How exactly do you “prove” travel details if you rang up for a ticket?
“Proof” of travel details to me means handing over an invoice with your details on it! Which is what I had in my hand yesterday. Which was not asked for to put me on the waiting list.
So I’m on the waiting list without proving travel, presume others will be as well.
Bottom line in this debacle is the club totally underestimated the demand for tickets and did not put measures in place to reflect that.
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